16 Aug
|
Firstsource
|
Bengaluru
16 Aug
Firstsource
Bengaluru
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Key Responsibilities
- Handle inbound/outbound customer calls for international clients.
- Resolve customer queries and provide accurate information.
- Maintain a high level of customer satisfaction through effective communication.
- Document customer interactions and update records in the system.
- Meet quality, productivity, and performance targets.
- Adhere to company policies and process guidelines.
Eligibility
- Excellent verbal communication skills in English.
- Any Graduate/Undergraduate can apply.
- Freshers and experienced candidates are welcome.
- Willingness to work in rotational shifts/night shifts.
- Basic computer knowledge and typing skills.
Required Skills
- Strong communication and interpersonal skills.
- Positive listening and problem-solving abilities.
- Customer-centric approach.
- Ability to work in a fast-paced environment.
- Team player with a positive attitude.
Perks & Benefits
- Attractive salary package.
- Career growth opportunities.
- Employee engagement activities.
- PF & ESI benefits (as applicable).
- Rotational weekly offs.
- Two-way cab facility available (cab charges are applicable as per company policy).
- Excellent communication and interpersonal skills
- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk-in || Firstsource is hiring-International Voice Process (Bengaluru)
🏢 Firstsource
📍 Bengaluru