16 Aug
|
Sarvodaya Hospital
|
Faridabad
16 Aug
Sarvodaya Hospital
Faridabad
Job Summary: The PCC Agent handles inbound and outbound patient interactions from multiple digital platforms like Google, Meta Ads, Practo, and Justdial. The role focuses on converting inquiries into confirmed appointments and ensuring a seamless patient experience.
Key Responsibilities:
• Handle inbound and outbound calls professionally
• Manage leads from multiple platforms and ensure follow-ups
• Convert patient inquiries into appointments and procedures
• Schedule and manage appointments with doctors
• Maintain accurate records in CRM systems
• Perform regular follow-ups for lead conversion
• Achieve assigned sales and conversion targets
• Maintain call quality and compliance standards
📌 Calling Agent (Faridabad)
🏢 Sarvodaya Hospital
📍 Faridabad