Job Title: Manager ? People Partner

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Scope of the role: Responsible
for partnering with Store Leadership to create a fair, safe, and engaging
colleague experience, coach leaders, strengthen people capability, and drive
colleague engagement, retention, and customer-centric teams to support
sustainable business growth.

Key Responsibilities:

Partner with regional
stakeholders to enable commercial goals

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Partner the Regional Manager and coach Store
Managers on leadership, team health, performance and colleague experience.

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Partner with RM, TA team and Store Managers
to ensure timely and quality hiring for all roles.

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Support current store openings by ensuring
recruitment, onboarding and people readiness.

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Support store closures, expansions and
restructures and ensure smooth colleague transitions.

Leadership Coaching Manager Capability

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Coach Store management on performance,
conduct, attendance, conflict and team effectiveness.

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Spend time in stores observing leadership
behaviours,



giving candid feedback and helping managers build healthy,
customer-focused teams.

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Support managers in improving working
conditions for colleagues, follow up performance and development plans and
ensure managers take ownership of their teams.

Improve colleague
experience and strengthen culture

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Use attrition, engagement, ER, hiring, store
visit and NPS signals to identify stores requiring focused action.

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Enhance colleague experience by ensuring
fair working conditions, clear expectations and timely issue
resolution, clarify MS behaviours to strengthen culture.

Build talent, capability and
compliance discipline

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Facilitate talent, succession and development
actions for management and key store roles.

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Ensure labour
laws, MS policies, performance calibration, reward recognition activities and annual people processes are consistently
followed across region.

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Ensure timely and fair resolution of employee
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📌 Manager - People Partner (Bengaluru)
🏢 MARKS & SPENCER (M&S)
📍 Bengaluru