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Experience: 4+ yrs

Location: Delhi, India

Job Type: Full-time

We are seeking a driven and customer-focused professional to join our team in a client-facing role focused on delivering intelligent, AI-powered customer experience solutions for enterprise organizations. This position is ideal for individuals who are passionate about SaaS, digital transformation, and helping businesses enhance customer engagement through automation and cutting-edge technology.

In this role, you will work closely with enterprise customers and cross-functional teams to understand business challenges, recommend tailored solutions, and support the successful adoption of scalable customer experience platforms. You will play a key role in driving customer success, business growth, and long-term value by combining strong technical understanding with excellent relationship management and problem-solving skills.

Requirements
Key Responsibilities




- Engage with enterprise customers to understand business requirements and recommend tailored customer experience solutions
- Demonstrate platform capabilities and communicate the value of AI-powered automation and workflow optimization
- Collaborate with sales, product, implementation, and customer success teams to ensure successful project delivery
- Support solution design, implementation planning, and customer onboarding activities
- Build and maintain strong relationships with key stakeholders to drive long-term customer success and retention
- Identify opportunities for upselling, cross-selling, and expanding customer adoption
- Monitor customer feedback and collaborate with internal teams to recommend product and process improvements
- Stay updated on industry trends, customer experience technologies, AI innovations, and competitive offerings
- Prepare business presentations, solution proposals, and regular account or project updates
- Ensure

📌 Enterprise Sales (Delhi)
🏢 Weekday AI (YC W21)
📍 Delhi