Role Objective
We are seeking an experienced transformation leader to drive end-to-end vendor lifecycle governance across telco products and services. This role will lead cross-functional execution across procurement, finance, product, operations, billing, network services, and revenue assurance teams, while embedding AI-enabled workflows, automation, and data-driven governance to improve vendor performance, operational efficiency, compliance, cost accuracy, and business outcomes across the telecom ecosystem.
Key Responsibilities
· Lead vendor lifecycle governance from onboarding and contracting through performance management, renewal, rationalization, and exit.
· Drive cross-functional transformation across P2P, revenue assurance, billing, product, procurement, finance, and operations teams.
· Identify, design, and implement AI-enabled workflows, automation opportunities, and process improvements across telecom vendor management activities, including contract intelligence, billing validation, anomaly detection, SLA monitoring, and supplier performance analytics.
· Establish operating rhythms, governance forums, KPI dashboards, risk controls, and executive reporting for vendor lifecycle transformation programs.
· Apply telecom domain knowledge across network services, carrier products, usage-based billing, inventory reconciliation, service assurance, order-to-activate workflows, and vendor cost governance.
· Manage program risks, dependencies, milestones, stakeholder alignment, and delivery outcomes across a complex supplier ecosystem.
Required Qualifications
· Bachelor’s or master’s degree in business, technology, computer applications, engineering, or a related discipline; MBA, MCA, B.Tech, or B.E. preferred.
· 15+ years of experience in technology, telecom, vendor management, commercial operations, or large-scale transformation program management.
· Solid understanding of vendor lifecycle processes, supplier governance, contract operations, service per
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