Whizz HR is hiring for Client Servicing Executive / Brand Executive for a leading advertising agency in Gurugram
Job Summary
We are looking for a proactive and customer-focused Client Servicing Executive to manage client relationships, understand client requirements, coordinate with internal teams, and ensure timely delivery of services. The ideal candidate should possess excellent communication, problem-solving, and relationship management skills
.Key Responsibilitie
- sAct as the primary point of contact for assigned clients
- .Build and maintain solid, long-term client relationships
- .Understand client requirements and communicate them effectively to internal teams
- .Coordinate with sales, operations, design, and other departments to ensure timely project execution
- .Handle client queries, complaints, and escalations professionally
- .Monitor project timelines and provide regular status updates to clients
- .Prepare proposals, presentations, reports, and meeting minutes
- .Identify opportunities for upselling and cross-selling services
- .Maintain accurate client records and documentation
- .Ensure high levels of client satisfaction and retention
.Required Qualification
- sBachelor's degree in Business Administration, Marketing, Communications, or a related field
- .1–3 years of experience in client servicing, account management, customer success, or a similar role
- .Freshers with excellent communication skills may also be considered
.Required Skill
- sExcellent verbal and written communication
- .Strong interpersonal and relationship management skills
- .Problem-solving and conflict-resolution abilities
- .Good organizational and time-management skills
- .Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- .Ability to multitask and work under deadlines
- .Customer-centric approach with attention to detail
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Interested candidates can write to us at
[email protected]
📌 Brand Executive (Gurugram)
🏢 Whizz HR
📍 Gurugram