About The Role
We are looking for a Senior Gen AI Engineering leader to design and build AI/ML solutions that power intelligent digital experiences across customer-facing and operational platforms. This role requires deep expertise in AI/ML, including LLM-powered workflows, agentic AI systems, and machine learning models, to enable natural language understanding, intelligent automation, and personalized self-service at scale.
As a Vice President, you will lead a team with full responsibility for people, budget, and performance, while connecting intelligent AI systems with enterprise platforms across millions of multilingual customer interactions.
If you are passionate about building production-grade AI using LLMs, RAG, and Agentic AI and thrive on growing high-performing teams, this role is for you.
Key Responsibilities
Generative AI & Agentic AI
- Lead the design and development of scalable, enterprise-grade conversational AI and agentic systems for real-time customer interaction use cases
- Build and optimize AI/ML solutions including LLM-powered workflows using GPT, Claude, Gemini,
or equivalent models
- Design and deploy multi-agent systems to automate complex customer journeys and business workflows
- Apply advanced prompt engineering, evaluation frameworks, and guardrails to improve AI response quality, cost, and accuracy
RAG & Knowledge Systems
- Develop and implement RAG pipelines and knowledge-based AI integrations
- Integrate vector databases and enterprise knowledge repositories
- Improve retrieval accuracy, response relevance, and grounding of AI-generated content
Software Engineering
- Build scalable backend services and APIs using Java and/or Python.
- Develop cloud-native microservices and integrate AI capabilities into customer-facing applications.
- Collaborate with architects, product managers, and business stakeholders to deliver high-impact solutions.
AI Operations & Governance
- Monitor model performance, latency, and operational costs.
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📌 Senior Gen AI Engineer (Chennai)
🏢 Citi
📍 Chennai