Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Facets Claims Ownership, Upgrades Releases
- Own end to end delivery and stability of Facets Claims including claims workflow, adjudication, pricing, accumulators, pends, and explanation codes. Lead claims enhancements, defect remediation, and Facets Claims upgrades through impact analysis, regression, UAT support, mock go live, and production readiness. Ensure claims accuracy, First Pass improvement, compliance, and minimal rework across all releases




- Technical Leadership Cross Functional Collaboration
- Provide Grade 27 level technical leadership by guiding solution design, reviewing configurations and deliverables, and mentoring engineers and vendor teams. Partner closely with Business SMEs, QA, Finance, Infrastructure, and vendors to translate requirements into scalable Facets Claims solutions, resolve complex issues, and ensure high quality, on time delivery across enhancements, releases, and production support
- Automation Continuous Improvement (AI First Mindset)
- Drive continuous improvement through an automation first and AI aware mindset. Proactively identify opportunities to reduce manual effort, improve accuracy, and enhance operational efficiency using automation, intelligent workflows, and emerging AI capabilities. Support responsible AI experimentation and adoption for claims validation, monitoring, and insights while ensuring solutions remain scal

📌 Software Engineering Lead (Bengaluru)
🏢 Optum
📍 Bengaluru