Career Family: DE TechOps

Role Type: Digital Engineering Full Stack Operations Lead

Position Title: TechOps Manager Digital Engineering (.NET Full Stack Operations Manager)

At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Chance

As a Manager .NET Full Stack Operations Service Delivery Lead within EY GDS TechOps, you will lead the delivery of application support engagements, drive transformation initiatives, and optimize .NET-based digital engineering operations across client environments.

You will be responsible for managing .NET application support, performance optimization, and platform modernization, while driving automation and operational excellence in line with EY quality and delivery standards.

Your Key Responsibilities
- Lead end-to-end delivery of .NET-based application managed services (AMS) engagements across multiple clients.
- Own support, maintenance,



and continuous improvement of .NET full stack applications (ASP.NET Core, Web API, Microservices, Angular/React UI).
- Guide and support teams in resolving complex production issues, performing root cause analysis, and ensuring application stability and performance.
- Drive application performance tuning, including .NET runtime optimization, memory management, threading, API performance, and database optimization as needed.
- Support the maintenance of DevOps and CI/CD pipelines (.NET ecosystem tools, Azure DevOps, Jenkins, Git, Kubernetes, Docker) for .NET applications.
- Drive automation, AIOps, and self-healing capabilities to reduce incidents and operational toil.
- Manage ITSM processes (incident, problem, change, release management) with strong governance.
- Track and improve SLAs/KPIs, including availability, MTTR, and defect leakage.
- Collaborate with architecture, cloud, DevOps, and business teams to a

📌 TechOps - DE - .NET - Manager (Thiruvananthapuram)
🏢 EY
📍 Thiruvananthapuram