Roles and Responsibility
- Handle patient calls professionally and courteously.
- Schedule appointments and manage the appointment process.
- Resolve patient queries and concerns in a timely manner.
- Ensure excellent patient support and satisfaction.
- Provide accurate information about hospital services and procedures.
- Maintain high customer service standards.
Job Requirements
- Any graduate degree is required.
- Excellent communication and interpersonal skills are essential.
- Ability to work in a quick-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills are necessary.
- Experience in a similar role or industry is preferred.
- Ability to maintain confidentiality and handle sensitive information with discretion.
📌 Patient Command Centre (New Delhi)
🏢 Sarvodaya Hospital
📍 New Delhi
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