Knack RCM is seeking a highly accomplished Associate Director DME Billing to lead end-to-end Durable Medical Equipment (DME) Revenue Cycle Management operations.

The role will be responsible for overseeing Insurance Verification, Prior Authorization, Intake, Billing, Accounts Receivable (AR), Denial Management, Payment Posting, Client Management, Compliance, and Operational Excellence initiatives.

The ideal candidate will possess strong leadership experience in DME Billing Operations, a deep understanding of payer guidelines, and a proven track record of driving revenue growth, operational efficiency, client satisfaction, and team development.

Role & responsibilities

Operational Leadership
- Lead large-scale DME Billing operations across multiple clients and business units.
- Ensure achievement of operational KPIs, quality standards, productivity targets, and SLAs.
- Drive workforce planning, resource allocation, utilization, and capacity management.
- Develop and execute strategic operational plans aligned with business objectives.
- Lead and mentor Managers, Team Leads,



and Operations teams.

Insurance Verification & Authorization Management
- Oversee eligibility verification and perks investigation processes.
- Ensure accurate payer verification and documentation.
- Monitor authorization turnaround times and approval rates.
- Minimize eligibility and authorization-related denials through process improvements.

Billing & Claims Management
- Ensure timely claim generation and submission.
- Improve billing accuracy and clean claim rates.
- Drive reduction in front-end errors and claim rejections.
- Monitor billing productivity and operational performance.

Accounts Receivable Management
- Manage Commercial, Medicare, Medicaid, and Managed Care AR portfolios.
- Improve collections and reduce AR aging.
- Ensure timely follow-up and resolution of unpaid and underpaid claims.
- Drive initiatives to reduce outstanding inventories and improve cash flow.

Denial Man

📌 Associate Director DME Billing RCM (Jaipur)
🏢 Knack RCM
📍 Jaipur