Position Summary
- We are looking for an experienced B2B Head
- Operations to lead the operational backbone of our Sub-Broker, Franchise, and Channel Partner network.
- This role is responsible for onboarding, servicing, compliance, and process efficiency across our partner ecosystem
- ensuring partners are fully supported, compliant, and equipped to operate smoothly.
- This is an operations and partner-servicing role, not a sales/revenue-target role.
- Prior experience in a share broking firm is mandatory.

Key Responsibilities
- Oversee end-to-end operations for the Sub-Broker / Franchise / Channel Partner network Manage onboarding, documentation, and compliance processes for current partners
- Ensure smooth day-to-day servicing of partners and timely resolution of operational queries Develop, implement, and continuously improve SOPs to enhance partner experience and turnaround time Coordinate with Sales, Compliance, IT, and
- Back-Office teams to ensure seamless partner support Conduct training sessions for partners on platforms, processes, and regulatory requirements




- Monitor partner activity and ensure adherence to exchange/SEBI compliance norms Handle partner escalations and coordinate cross-functionally for timely closure Maintain and present MIS/operational reports on partner network health to senior management
- Drive process automation and operational efficiency across the partner lifecycle Maintain and update business plans/operational frameworks for the partner network

Key Requirements
- Bachelor's degree in Finance, Economics, Business Administration, or a related field Minimum 5+ years of experience in operations/partner servicing within stock broking or financial services (not a sales quota-carrying role)
- Strong understanding of stock market operations, exchange processes, and regulatory/compliance requirements (NSE/BSE/SEBI)
- Prior experience managing Sub-Broker/Franchise/Channel Partner operations preferred Strong process orientation with the abili

📌 B Head (Vadodara)
🏢 A C Agarwal Share Brokers
📍 Vadodara