Overview

About the company

Consilio stands as the global leader in eDiscovery, document review, versatile legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.

Position Overview:

Global Enterprise Organization seeking fulltime Infrastructure Administrator Lead in Bangalore, India. The Supervisor will take on an elevated role within the admin team, assisting with overseeing the administration of the infrastructure, managing ticket queue and workflows, and maintaining the operations of the technical infrastructure of the organization.
Responsibilities
- Supervise a team of Infrastructure Administrators, providing guidance and direction to ensure the efficient functioning of the technical infrastructure.
- Provide expertise and support for Windows and Linux servers, Active Directory, Office 365, VMware virtual environment,



and storage infrastructure.
- Take end-to-end ownership of tickets, ensuring timely resolution and adherence to SLAs. Collaborate with Infrastructure teams to improve SLAs and ticket resolution times.
- Infrastructure Support: Handle daily support activities for all areas of Infrastructure, implementing change requests for standard/common changes.
- QC Change request implementation for standardcommon changes.
- Oversee and participate with training new and old admin team members.
- Oversee the creation of new virtual machines, groups, and user accounts, ensuring proper access control to internal systems.
- Proactively remediate security vulnerabilities and address findings to maintain a secure infrastructure. Monitor and enforce access control.
- Supervising the remediation of security vulnerabilities and other findings as necessary.
- Monitor the ticket queue to ensure SLAs are met and assist with any other ass

📌 Lead, Infrastructure Administrator (Bengaluru)
🏢 Consilio
📍 Bengaluru