About the company

Treebo Hospitality Ventures (THV) is a hotel group operating with a mission of "democratising

the joy of travel". We focus on the affordable segments of the market ? economy to

mid-market ? to cater to the next 100 million travellers who will experience the joy of travel

over the next 10 years. We offer these guests a high-quality experience at an affordable price

point, with a portfolio of 800+ hotels across 120+ cities.

About the Role

We are looking for a proactive and detail-oriented Sales Operations candidate to join our Central B2B team. In this role, you will support business operations across Corporate Client Onboarding, MICE, and FnB Sales Operations, ensuring seamless execution and an exceptional client experience. This role offers an opportunity to work on cross-functional projects while building a strong foundation in business operations and program management.

Key Responsibilities
- Support the end-to-end onboarding of new corporate clients by creating client profiles, validating KYC documents, and ensuring accurate data management.




- Coordinate with internal stakeholders to ensure a seamless onboarding and first-booking experience for recent clients.
- Track and manage MICE enquiries by coordinating with Sales, City Teams, and Hotels, ensuring timely responses and follow-ups to improve conversions.
- Maintain operational trackers, dashboards, and reports to support business decision-making.
- Manage client operational requests, including profile updates, hotel blacklisting, and other account-related activities.
- Collect and track customer feedback to identify opportunities for improving the client experience.
- Ensure adherence to operational SOPs, maintain high data accuracy, and proactively resolve operational issues.
- Support process improvement initiatives by identifying automation opportunities and leveraging AI tools wherever applicable.
- Collaborate with cross-functional teams to execute business initiatives and operatio

📌 B Sales Operations Manager (Bengaluru)
🏢 Treebo Hotels
📍 Bengaluru