Role Descriptions: The position will be responsible for providing solutions in the area of MFGPRO functionality| ensure successful delivery| individually participate and contributes on any issues that may affect application functionality. Good understanding of all modules of MFGPro. Should have extensive work experience on support projects. Interact with business customers for issue analysis and providing solution for the tickets logged. Perform root cause analysis on high priority issues in a large production workplace. Support Service request type ticket which includes activity like loading data| batch creation| CIM load| Access etc Knowledge of QAD applications like EDI will be added advantage. Demonstrates key competencies at the desired levels as defined in the framework for this position.
Essential Skills: Good understanding of all modules of MFGPro. Should have extensive work experience on support projects. Interact with business customers for issue analysis and providing solution for the tickets logged.