Job Responsibilities – Admission Telecaller
- Make outbound calls to prospective students and parents to provide information about courses, batches, fees, admission procedures, and facilities.
- Handle inbound calls and respond to inquiries related to admissions and courses.
- Understand students' academic requirements, career goals, and preferences to recommend suitable courses.
- Follow up regularly with leads generated through online inquiries, walk-ins, campaigns, and referrals.
- Counsel students and parents regarding course advantages, eligibility, batch timings, and career opportunities.
- Convert prospective leads into confirmed admissions by providing effective guidance and maintaining regular communication.
- Maintain and update lead details, follow-up status, and admission records in CRM/ERP or Excel.
- Schedule counseling sessions, campus visits, demo classes, and appointments with students and parents.
- Coordinate with counselors, faculty, and the admission team to ensure a smooth admission process.
- Achieve daily and monthly calling, follow-up, lead conversion,



and admission targets.
- Maintain professional communication and build positive relationships with students and parents.
- Handle objections and address concerns regarding fees, course selection, timings, and other admission-related queries.
- Collect required student information and documents and assist in completing the admission formalities.
- Prepare daily/weekly reports on calls made, leads generated, follow-ups, and conversions.
- Participate in admission campaigns, seminars, education fairs, and promotional activities when required.
- Ensure a high level of student and parent satisfaction throughout the admission process.

Key Skills Required
- Excellent communication and interpersonal skills.
- Good convincing and counseling abilities.
- Strong follow-up and lead-conversion skills.
- Basic knowledge of MS Office/Excel and CRM software.
- Target-oriented and self-motivated approach.
- Abi

📌 Tele Caller Executive (Kalyan)
🏢 Future Shine Institute
📍 Kalyan