Job Title: Desktop Support Engineer

Job Location: Pune

Total Experience: 1 to 3 Years

Job Type: Work from Office

Qualification: BE/B.Tech (CS/IT), MSc. (Comp/IT), MCM, MCA

Looking for Immediate Joiners

Role & responsibilities
- Installation, configuration, and troubleshooting of Windows and Mac OS on laptops/desktops.
- Perform hardware troubleshooting and replace faulty components.
- Install and configure Active Directory (AD), DHCP, DNS, and basic firewall settings.
- Provide support for VOIP and ILL (Internet Leased Line) connections.
- Perform basic networking tasks, including configuring LAN, Wi-Fi, and troubleshooting network issues.
- Monitor and maintain system performance and security.
- Provide on-site technical support as needed.
- Maintain documentation of IT assets and incident reports.

Preferred candidate profile




- Prior experience in a corporate IT support setting is desirable.
- Strong knowledge of desktop/laptop hardware components and troubleshooting.
- Experience in operating system installation & configuration (Windows/Linux/Mac).
- Good understanding of basic networking concepts (LAN, WAN, DHCP, DNS, VPN, VLAN).
- Hands-on experience with VOIP, ILL, and firewall configurations.
- Knowledge of Active Directory (AD) administration.
- Ability to diagnose and resolve hardware and software issues quickly.
- Excellent communication and problem-solving skills.

Interested Candidates can share their updated resume on [email protected]

📌 Desktop Support Engineer_Excellon Software_Pune (Pune)
🏢 Excellon Software
📍 Pune