Roles and Responsibilities :
- Develop and implement process improvements to enhance operational efficiency, quality, and customer satisfaction.
- Collaborate with cross-functional teams to identify areas for improvement and develop solutions.
- Design and execute projects to achieve business excellence, focusing on continuous improvement initiatives.
- Analyze data to measure program performance, identifying trends and opportunities for growth.
Job Requirements :
- 4.9-9 years of experience in IT services & consulting industry.
- Solid background in business operations, process excellence, or related field.
- Proven track record of implementing successful process improvements that drive operational efficiencies.
📌 Program Manager – Operations (Kochi)
🏢 Premium
📍 Kochi