FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our solid, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Job Description
The Lead MDM Analyst supports the analysis, validation, and documentation activities required to ensure that data flowing from MDM 360 (Customer 360 / Reference 360) into downstream systems is accurate, consistent, and fit for purpose.





This is an analyst — not a developer — role. Rather than building pipelines or writing production code, the Junior MDM Analyst interprets data flows, documents findings, validates data quality, supports requirements gathering, and assists with UAT and reconciliation reviews across consumption and reporting workstreams.

This role is an excellent entry point into MDM programme delivery, offering exposure to:

*MDM 360 → APIs / Batch → Snowflake → Financial Reporting → UI Consumption*
Key Responsibilities
- MDM Data Understanding & Documentation
- Develop a working understanding of MDM golden record structures and how data flows from MDM 360 to downstream systems
- Document data flows, field mappings, and transformation logic under the guidance of the P4 Analyst or BA Lead
- Maintain and update data mapping registers, attribute lists, and business rule logs as requirements evolve
- Assist in maintaini

📌 Lead Analyst (Bengaluru)
🏢 First Citizens India
📍 Bengaluru