Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: BMAAS Hardware Technician
Position: BMAAS Hardware Technician
Experience: 9.1-12 years
Category: IT Infrastructure
Main location: Bangalore/Mumbai
Position ID: J0726-1904
Responsibilities
Direct Responsibilities
Inside a team of technicians based into different regions,
you will be in charge of resolving all hardware related incidents worldwide in relationship with other BNPP teams, create cases into maintainers portal, access issues, organize part replacement and delivery with datacenter team, organize maintenance timeslot with OS team and APS team end users.
. Provide Level 3 technical support as a technical expert on Dell iDRAC Baseboard management consoles and HPE Ilo management console, Dell Open Manage and HPE OneView.
. Maintain production services in operational condition 24/7
. Work closely with the global CIB infrastructure teams (EMEA, APAC, AMER, MEA, INDIA) to deliver the service
Contributing Responsibilities
. Within the CIB ITO entity, you will be part of the Platform & Data area in charge of IAAS/CAAS/PAAAS and CLOUD infrastructures for our clients. You will work in an international production workplace made up of more than 450 people spread mainly over 3 AMER/APAC/EMEA regions.
. For this position, you will be part of the IAAS BMAA
📌 BMAAS Hardware Technician (Bengaluru)
🏢 CGI
📍 Bengaluru