Introduction

Welcome to Gallagher in India where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

To provide services to easy and medium complex Client/Carrier portfolio with Proportional Treaty placement and deal with post placement accounting activities. Ensure appropriate level of service is provided to all these Clients within their area of responsibility.

How youll make an impact

Responsibilities:





Analyse technical Proportional Treaty client documentation / bordereaux received from assigned clients ensuring compliance with contractual conditions. Handle client queries in respect of the accounts as appropriate

Work independently (or with the Account Manager / Client Service Advocate) to manage and resolve queries from Clients and Claims adjusters / Reinsurers, seeking assistance as required, ensuring escalation where necessary, and resolution with minimum delay Understand the contractual obligation / condition and coverage of a placement

Manage workload / volumes and delivery expectations as per business requirement Develop a sound understanding of the business process

Ensure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

Ensure ongoing, effective relationships with stakeholders (Internal/external)

Works proactively

📌 Trainee / Associate - Client Services (Mumbai)
🏢 Gallagher
📍 Mumbai