We're looking for professionals who combine robust technical expertise with exceptional communication to deliver outstanding customer experiences.

Location: Bengaluru
CTC: Up to ₹5.2 LPA
Experience: 1+ Years
Process: International Technical Support
Mandatory: Excellent English communication with a global customer support mindset

What You'll Bring

At least 1 year of experience in International Technical Support, Service Desk, or IT Help Desk
Excellent spoken and written English with strong customer-handling skills
Hands-on experience troubleshooting hardware, software, desktop, and operating system issues
Good understanding of Windows/Linux environments and basic networking concepts
Ability to analyze, diagnose, and resolve technical issues efficiently
Prior experience supporting international customers is an added advantage
Immediate availability is highly preferred

Your Day-to-Day Responsibilities

Deliver technical support through voice, email, and chat channels
Troubleshoot hardware, software,



operating system, printer, and network-related issues
Install, configure, and maintain desktops, laptops, peripherals, and other IT devices
Log, track, and manage incidents while meeting SLA targets
Collaborate with higher-level technical teams for complex issue resolution
Ensure every customer interaction is professional, accurate, and solution-focused
Maintain detailed documentation to support smooth issue resolution and knowledge sharing

Why Join Us?

Competitive salary package up to ₹5.2 LPA
Work in a dynamic international support environment
Enhance your technical expertise while interacting with global customers
Accelerate your career with continuous learning and growth opportunities

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Technical Support Engineer.5 (Bengaluru)
🏢 Joules to watts business solutions
📍 Bengaluru