Customer Support Engineer (Pune)

Customer Support Engineer (Pune)

16 Aug
|
Altem Technologies
|
Pune

16 Aug

Altem Technologies

Pune

Job Responsibilities:

CSE performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.
- Basic troubleshooting, installation, maintenance, and repair Of Stratasys make 3D Printing equipment.
- Completing scheduled Preventative Maintenance and field modifications.
- Following standard procedures for proper escalation of unresolved issues to the OEM teams.
- Keeping up to date with administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are properly calibrated.

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📌 Customer Support Engineer (Pune)
🏢 Altem Technologies
📍 Pune

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