16 Aug
|
VBeyond
|
Bengaluru
Role & responsibilities
- Handle tickets on the helpdesk/service desk efficiently.
- Troubleshoot desktop hardware and associated peripherals.
- Navigate user accounts with proficiency.
- Resolve more complex support ticket requests independently.
- Provide support and guidance to recent team members.
- Manage call lengths, handle time, and after-call work effectively.
- Promote teamwork and contribute to contact center success.
📌 Technical Support Engineer (Bengaluru)
🏢 VBeyond
📍 Bengaluru