We're looking for an experienced MSD Support Engineer to support and maintain critical digital platforms through monitoring, incident management, change implementation, and operational support.

Role MSD Support Engineer (Akamai )
Location: Bangalore
Experience: Range: 7 to 10yrs

Key Skills Required:
Akamai CDN (Redirects, Cache Purge, GTM)
Splunk ITSI Monitoring
ServiceNow (Incident & Change Management)
AWS S3
Adobe Experience Manager (AEM) Support
Ansible Playbooks
Linux & GitHub
ITIL Processes
Production/Application Support
Key Responsibilities:
Monitor and triage Splunk ITSI alerts.
Manage incidents, changes, and service requests in ServiceNow.
Support Akamai configurations, redirects, and cache management.
Handle AEM publishing, replication, and restoration activities.
Create and maintain Ansible automation templates.
Perform AWS S3 operational support and troubleshooting.
Collaborate with cross-functional teams to ensure platform stability and SLA adherence.

📌 MSD Support Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru