The Managed Services Manager plays a crucial role in ensuring the successful delivery of managed services to clients. By effectively leading a team, managing client relationships, overseeing service delivery, and driving continuous improvement, the manager contributes to the growth and profitability of the organizations managed services department. This role requires robust leadership skills, technical expertise, and a customer-centric mindset to deliver exceptional service experiences and exceed client expectations.
Key Responsibilities:
- Subject Matter Expertise: The primary responsibility of the future manager is to provide level 2 and level 3 expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to at least 2 of the following areas:
- Oracle Financial Consolidation and Close (FCCS) (Required)
- Profitability and Cost Management (PCMCS) (Preferred)
- Enterprise Planning Budgeting (EPBCS) (Preferred)
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📌 Managed Services Oracle EPM FC Manager (Jaipur)
🏢 Huron
📍 Jaipur