Key Deliverables in this role?

Financial Outcomes
Own supply planning outcomes that enable achievement and over-delivery of revenue targets across food categories.
Ensure industry-leading OTIF, case fill, and shelf availability, especially for priority channels, key customers, and strategic brands.
Provide proactive supply inputs to commercial plans (AOP/IBP) to support growth ambitions
Drive inventory optimization across RM, WIP, and FG, balancing service, freshness, and cost.
Lead reduction of SLOB, expiry, write-offs, and distress sales through robust planning and ageing controls.
Improve working capital productivity (Inventory Days) in line with global FMCG benchmarks.
Translate supply planning levers (network design, frequency optimization, MOQ rationalization, capacity trade-offs) into sustainable margin improvement.
Partner Finance to quantify and track planning-led P&L; impact.
Customer Service
Order Fulfillment: Ensure consistent stock availability to meet OTIF & Case Fill metrics performance
Own enterprise-level customer service KPIs (OTIF, Case Fill,



Order Reliability).
Drive systematic review of open orders, allocation logic, and service recovery mechanisms.
Ensure differentiated service models for key accounts, channels, and strategic SKUs.
Provide strategic oversight on Promo & NPD supply readiness, ensuring flawless launches and peak-period execution.
Represent Supply Planning as the senior SPOC in cross-functional forums (CFTs) for NPDs, relaunches, and big-bet promotions.
Institutionalize post-event reviews to improve forecast accuracy and supply responsiveness.
Work closely with Sales, Marketing, Shopper Marketing, Customer Service, and Distribution to embed customer and channel insights into supply plans.
Lead resolution of systemic service pain points through structural interventions.
Internal Processes
Own Integrated Production Planning, Dispatch Planning, and Material Planning across multiple factories and external manufacturers.
Govern factory

📌 Sr Manager- Supply Planning, Foods (Mumbai)
🏢 Tata Consumer Products
📍 Mumbai