Job Summary

Job Description

Being responsible for monitoring, supporting, troubleshooting, and maintaining NGN wireless infrastructure to ensure secure, reliable, and high-performing wireless network operations.

Primary Responsibilities

Monitor wireless network infrastructure, including Access Points (APs), Wireless LAN Controllers (WLCs), and radio frequency (RF) performance to ensure network availability and optimal coverage.
Perform basic configuration and support for wireless networks, including SSIDs, WLAN profiles, security policies, authentication methods, and user access management.
Troubleshoot wireless connectivity issues related to signal strength, interference, roaming, authentication failures, and client device connectivity using wireless diagnostic tools.
Monitor wireless network alerts, logs, and performance metrics through network management systems, ensuring timely identification and escalation of issues to L2/L3 teams.




Conduct preventive maintenance activities, including AP health checks, firmware verification, configuration backups, RF optimization reviews, and documentation of wireless network changes and incidents.

Requirements

Job Requirements

EDUCATIONAL REQUIREMENTS & CERTIFICATIONS

Education: Diploma/Bachelors/Engineering in Computer Science.

Experience: Should have 3+ years of experience.

Certifications

TECHNICAL SKILLS

Soft Skills

OTHER SKILLS

Wireless LAN (WLAN) Configuration & Support
Wireless Controllers (WLC) & Access Point (AP) Management
RF Optimization & Wireless Troubleshooting.
Network Monitoring Tools (SNMP, Syslog, NMS)
Excellent English communication skills (spoken and written).
Positive communication & customer-facing skills.
Ability to lead and mentor team members.

📌 Wireless Networking (Bengaluru)
🏢 SHI Solutions India
📍 Bengaluru