Role Summary

The Sales Operations Analyst will support the Entertainment and Automotive Sales
team by managing operational processes, ensuring compliance, and driving
efficiency across sales workflows. This role requires solid analytical skills,
attention to detail, and the ability to collaborate effectively with
cross-functional teams including account managers,
engineering, finance, legal and compliance teams.

The role will
include providing “back office” support to allow sales managers to focus on premium business executions
whilst co-coordinating with regional liaison support offices and providing customersupport for other
customer accounts globally.

The Analyst is also expected to leverage AI‑powered tools, automation, and data
intelligence to optimize sales processes, improve data accuracy, and
enhance decision‑making.

Key Responsibilities

The Analyst will split their time and focus across three core areas - 50% IMEA &
SEA Support, 25% Europe Support and 25% Office Administration. Details given
below:

Customer Service & Licensing Management





* Engage with licensees in India, MEA, Europe & SEA (inquiries, customer
onboarding, vendor set up etc.)

* Manage licensing agreements & royalty reporting processes.

* Attend in-person meetings

Administration, Data Analysis & Reporting

* Work closely with the Finance team (forecasting, revenue analysis, payment
tracking)

* Maintain accuracy and consistency of data in Salesforce and Power BI
systems.

* Build BI reports to support sales insights, revenue tracking, and operational
KPIs.

* Assist in preparation of sales data for quarterly business reviews (QBRs) for
the IMEA CP leader.

Process Optimization:

* Develop the necessary understanding of Dolby’s licensed technologies and licensing procedures.

* Drive continuous improvement through experimentation with new AI capabilities
in CRM, contract management, and customer engagement.

Office Admin:

* Manage assets and inventory of demo equipment and track its

📌 Sales Operations Analyst (Mumbai)
🏢 Dolby Laboratories
📍 Mumbai