Job Purpose

The Territory Manager serves as a vital partner, fostering strong and profitable client relationships within the city/cluster. They achieve this through a comprehensive strategy encompassing building long-term client relationships, managing accounts, working on market opportunities and new initiatives, partnering on credit and collections management to mitigate risk, and delivering data-driven reports and analysis to achieve the target sales numbers.

Key Accountabilities & Support Actions

Lead Generation and Client Relationship Building

Proactively generate sales leads through various channels by conducting extensive market research.
Develop and nurture strong relationships with existing and potential clients through regular client visits and effective communication.
Achieve ambitious sales targets set by the City Head.

Collections and Order Management

Ensure timely collections of all outstanding receivables by following established procedures.
Assist clients with placing orders digitally by setting up meetings, assessing their needs,



and navigating the online platform.

Market Development and Product Knowledge

Support the City Head in executing strategies to onboard new retailers within the city/cluster.
Maintain a deep understanding of the company's product portfolio to effectively recommend solutions to clients.
Actively contribute to the execution of new retail initiatives launched.

Product portfolio

Managing the product portfolio by analysing sales data, identifying trends, recommending new product additions, and overseeing the launch of current retail initiatives within budget and approval processes.

Credit Management

Work collaboratively with the City Head to track credit utilization and requirements for assigned clients.
Identify suitable dealers for participation in the company's financial credit program.

Customer Satisfaction

Resolve service and quality issues promptly and efficiently to ensure high customer satisfaction.
Maintain open

📌 Territory Manager (India)
🏢 Birla Pivot
📍 India