Vendor Management
Own end-to-end relationships with all transport vendors and manpower agencies
Drive structured performance reviews; enforce SLA and contractual commitments
Manage vendor onboarding, operational readiness, and ongoing governance
Identify and resolve gaps through action plans with transparent ownership and timelines
Workforce Management
Manage deployment and daily productivity of 200+ pickers across locations
Coordinate with staffing partners for hiring, replacements, and demand-driven planning
Monitor attendance, absenteeism, and attrition; intervene before it impacts operations
Ensure headcount aligns with business demand forecasts at all times
Transport & Fleet Operations Governance
Oversee availability, utilization, compliance, and performance of 150+ vehicles
Track fleet productivity metrics; hold transport partners accountable against targets
Coordinate with regional teams to ensure zero unplanned operational disruptions
Billing & Commercial Governance
Validate vendor invoices; reconcile against operational data before approval
Identify discrepancies and ensure 100% commercial accuracy on all claims
Coordinate with Finance for timely payments; maintain complete billing records
Drive cost control and identify optimization opportunities across partner spend
SOP Compliance & Process Governance
Develop, maintain, and enforce SOPs across all vendors and field teams
Conduct regular audits and compliance reviews; close deviations with accountability
Build governance frameworks that scale with operational growth
Training & Capability Building
Design and run onboarding and training programs for pickers, vendors, and field teams
Ensure all field teams are trained on SOPs, safety, and customer handling standards
Track training effectiveness; iterate based on operational impact and audit findings
Performance Management & Reporting
Build and maintain scorecards for all vendors and workforce partners
Monitor daily, weekly, and monthly KPIs; drive corr
📌 Associate Manager (Noida)
🏢 Attero
📍 Noida