Company:
Marsh McLennan Agency

Description:

Insurance Operations
Gurugram Location
- Location: Gurgram
- Designation: Process Leader (US MMA)
- Shift timings: 6:30 am to 3:30 pm or 2:30 pm to 11:30 pm or 6:30 pm to 3:30 am (will be discussed by manager in operations round)

Senior Specialist – Quality Assurance

What can you expect?
- An opportunity/place to exhibit your skills, understand services which are integral part of Insurance broking lifecycle, enhance your knowledge, provide improvement ideas on work which is recently transitioned or to be transitioned
- As a current colleague or new to the service line, you will be provided with Business Overview/Insights, Team dynamics & Operating Model, Roles & Responsibilities for each level, Expectations of various stakeholders to make you successful in this role
- Training and Quality manager acts as an interface between Operations and LnD department of the firm wherein he/she designs, builds, administers and delivers training based on the needs of the process/organization.




- He/she coordinates with key stakeholders across business and functions to determine development needs of various stakeholder groups, develops, and ensures training is crafted for the right audience at the right time, through the right channel, in a consistent and engaging format.
- He/she ensures a new joiner/colleague is well equipped to understand the process nuances and in turn enabling a smooth transition of the colleague into the process i.e. plays a key role in evolution of a colleague in terms of pre-process functionalities

What is in it for you?
- Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time.
- As a global leader in insurance broking and risk management, we are devoted to finding diverse individual

📌 Sr Specialist-Insurance Quality Assurance (Gurugram)
🏢 Marsh Mclennan
📍 Gurugram