At Nirmata, our mission is to accelerate adoption of cloud native technologies for enterprises. We believe that software can radically transform the world and are building a solution to help enterprises deliver and operate mission critical software at scale. Nirmata is an AI powered Kubernetes governance platform.

Customer Success Engineer, NIRMATA

As a Customer Success Engineer (CSE) at Nirmata, you will act as an advocate that forms a critical bridge between our product velocity and the complex, real-world environments of our Fortune 500 customers. Unlike traditional roles, an CSE is embedded within the customer's ecosystem to ensure alignment of Nirmata’s solution to key customer pain points, successful adoption of Nirmata’s solution, delivering value and ROI realization.

You will be the single point of contact for all technical matters for your customer, providing leadership in architecting and operationalizing Nirmata’s solution in customer environments.



This role is a live R&D; loop; you will actively discover hidden workflow gaps and feed field insights back to our Engineering and Product teams to shape the future of the Nirmata platform.

Responsibilities
- Custom Engineering & Proof of Value: Build working solutions against live production systems to demonstrate provable ROI and actual results tied to specific customer data and environments.
- Cloud Native and AI Expert: With Kubernetes becoming the orchestrator of all software and AI, you will be an expert that goes deep in Kubernetes and Nirmata solutions to build and run AI as well as provide expertise to use Nirmata’s AI solutions to customer problems.
- Enterprise Implementation: Verify and implement detailed technical design solutions to address complex problems identified by customers, ensuring successful platform adoption.
- Technical Leadership: Lead key customer initiatives by understanding business implications and architecting solutions that meet operational, integration, and scaling requireme

📌 Customer Success Engineer (Bengaluru)
🏢 Nirmata
📍 Bengaluru