Client Technical Onboarding (Bengaluru)

Client Technical Onboarding (Bengaluru)

16 Aug
|
JPMorganChase
|
Bengaluru

16 Aug

JPMorganChase

Bengaluru

Description
Join a dynamic Client Onboarding and Services team that drives seamless implementation experiences for global clients. Leverage your technical expertise to deliver innovative treasury solutions while collaborating with business, technology, and client stakeholders. Make a direct impact by enabling successful product launches and exceptional client experiences.
Job Summary

As a Technical Implementation Analyst/Associate within Client Onboarding and Services (COS), you coordinate product implementation, testing, and migration activities for treasury solutions. You partner with internal teams and client technology teams to ensure accurate setup, validation, and deployment of products. You manage multiple concurrent implementation requests while delivering high-quality client service and operational excellence.

Job Responsibilities
- Coordinate product implementation, setup, testing, and production migration activities.
- Manage client expectations by establishing timelines and maintaining documentation.
- Communicate project status, updates,



and risks to clients and stakeholders.
- Demonstrate ownership by ensuring exceptional client satisfaction and service delivery.
- Resolve implementation issues and escalate concerns in a timely manner.
- Identify process gaps, exceptions, and recommend effective solutions.
- Facilitate requirement discussions to understand client implementation needs.
- Collaborate with internal and external technology teams throughout project lifecycles.
- Perform file validation, testing, and quality assurance activities.
- Maintain compliance with policies, procedures, and service level agreements.
- Execute multiple implementation projects independently with minimal supervision.

Required qualifications, skills and capabilities
- Demonstrate robust verbal and written communication skills.
- Apply analytical thinking and attention to detail when solving complex issues.
- Manage multiple work requests effectively with strong organi

📌 Client Technical Onboarding (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru

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