Description
CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working setting, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

So, what are we looking for?

This role is responsible for managing CTI’s business listings and local presence across all locations, with a primary focus on Google Business Profiles and listings accuracy across major platforms.



The position is operational in nature and requires hands on management within native platforms rather than third party tools.

What are your responsibilities?
- Claim, manage, and maintain business listings across Google, Bing, Yelp, and Apple Maps
- Ensure accurate and consistent location data including address, phone, hours, and services
- Handle new office openings, acquisitions, relocations, closures, and listing updates
- Identify and resolve listing issues such as duplicates, inaccuracies, or verification problems
- Maintain photos, categories, services, and attributes across listings
- Monitor and respond to reviews according to brand guidelines when needed
- Manage and respond to Indeed and Glassdoor reviews
- Escalate sensitive or negative reviews appropriately
- Conduct regular audits to ensure listings accuracy and completeness
- Track trends and surface insights to internal teams

Will you fit in?
- Our employees fearlessly embrace the company culture and applicants

📌 Local Listings (Pune)
🏢 CTI
📍 Pune