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About us

Join us at Orange Business
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a energetic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

An Expertise on Cisco router configuration and trouble-shooting, Excellent network troubleshooting skills Scope of technical expertise must include some the following: • Services: LANAS (VPN-based) and IPNet (Private Internet -VPN), DSL • Router types: Cisco all chassis, Juniper MX • Routing and Other Protocols: OSPF, EIGRP, BGP4, MPLS, Metro Ethernet Access etc. • Remote Access: PPP Dial (ISDN/PSTN), IPsec (VPN). • Internet, IP security, SDWAN,



Wireless Service oriented, customer focused, and have the ability to resolve complex problems through a calculated and methodical approach. Good interpersonal skills. Good time management, organizational and communication skills Ability to work under pressure. Ability to deal with multiple tasks. Ability to coach and mentor peers and subordinates Ability to act as the customer representative with suppliers and vendors. Proactive, self-motivated and determined attitude. Leadership and Matrix Management, Excellent training & coaching skills Good analytical skills Excellent problem solving skills are necessary. Flexibility in terms of working hours. Proficient in English.

About you

To troubleshoot and resolve complex customer related faults. Working with vendors and providers in order to provide final resolution to any support request received.
Handling escalated tickets for IP related failures. Contacting vendors and f

📌 Senior IP Expert (Gurugram)
🏢 Orange
📍 Gurugram