Main Purpose of Job

Directly reporting to the Operations Manager – West Coast of India, the primary role for this position is to perform all functions relating to the Marine Services at Mumbai. Jaigarh, Angre, Dabhol Locations, as well as the full range of support services to the Operations and adherence to excellence customer services in order to carry out the responsibility and to meet the expectation of the customer/principals.

This position should involve ensuring QMS standards are adhered to consistently in all operational activities, and to ensure required operation excellence in Offshore Support Service are practice to meet and exceed the expectations of the customer.
- Excellent Knowledge of Marine Operations inclusive Shipping Agency, Owners protecting agency, Crew Logistics, Husbandry Services, etc.
- Well versed with the documentation and local procedures, maintaining detailed SOP for Marine and offshore services and needs to update as and when required.
- Supports to Commercial Team, Country Manager, Operations Manager ECI for any operational related requirements.




- Team building and able to attend the task individually.
- Excellent Communication & Coordination Skills:
- Must be able to communicate effectively with ship crew, port officials, vendors, and internal teams.
- Capable of handling high-pressure situations, last-minute changes, and operational contingencies with a solution-oriented approach.
- Well-Versed with Computer Applications:
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Experience in using port or shipping software for documentation and reporting.
- Able to work with online systems like PCS, ICEGATE, DGS e-platforms, etc.
- Documentation & Compliance Awareness:
- Robust knowledge of port documentation (e.g., IGM, crew list, customs forms).
- Should be updated on local port regulations, ISPS procedures, and MMD/MoPS requirements.
- Problem-Solving and Proactiveness:
- Should be capable of independently handling vessel call

📌 India - Operations Executive (Kochi)
🏢 ISS Group Holdings
📍 Kochi