Job Posting Title:
Solutions Engineering Manager
Req ID:
10140859
Job Description:
About the Role
The Walt Disney Company is seeking a strategic and technically adept Solutions Engineering Manager to lead the delivery of ServiceNow-based solutions across the enterprise. This role sits within the Corporate Technology group, part of the Products organization, and is responsible for driving digital transformation through robust, scalable, and user-centric platforms.
You will oversee a cross-functional team focused on building and maintaining ServiceNow applications that support internal business stakeholders. The role includes shaping platform strategy, guiding architectural decisions, and ensuring alignment with Disney’s broader technology roadmap.

Key Responsibilities
Leadership & Strategic Execution
- Lead the design and delivery of custom ServiceNow applications and employee-facing portals.
- Drive cross-functional collaboration across business, product, and engineering teams.
- Develop and execute product and programme roadmaps aligned with enterprise strategies.




- Build solid relationships with stakeholders from end-users to senior executives.
- Ensure solutions align with organisational structure, business strategies, and user needs.

Product & Engineering Delivery
- Own the full lifecycle of large software development projects.
- Champion DevOps, CI/CD, and automation strategies.
- Ensure technical alignment with enterprise architecture standards (e.g., TOGAF).
- Oversee compliance, governance, and operational reliability of systems.
- Advocate for customer-centric development and usability.

Agile Programme Management
- Drive agile adoption and best practices across teams.
- Define success metrics and KPIs for product and project performance.
- Identify and mitigate risks throughout the development lifecycle.
- Align technical feasibility with business requirements and agile principles.

People Leadership & Talent Development
- Manage and mentor a team of en

📌 Solutions Engineering Manager (Bengaluru)
🏢 The Walt Disney
📍 Bengaluru