Company Profile

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier workplace through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

Job Description

Key Responsibilities
Freight Audit & Operations
- Independently execute end-to-end freight audit for HVAC residential and commercial shipments with 100% accuracy and compliance.
- Validate carrier invoices, freight rates, contracts, and accessorial charges.




- Ensure timely and accurate processing of payments to carriers and dealers.

Issue Resolution & Service Delivery
- Identify and resolve invoice discrepancies, system exceptions, and carrier disputes.
- Work proactively to minimize payment delays and improve vendor satisfaction.
- Act as a single point of contact for escalations related to freight audit operations.

Process Improvement & Automation
- Drive initiatives to enhance system efficiency and reduce manual interventions.
- Contribute to increasing auto-pay percentage to 90% by eliminating exceptions and improving data accuracy.
- Collaborate with internal teams to optimize workflows in SAP TM / Syncada platforms.

Analytics & Reporting
- Develop and maintain operational dashboards, MIS reports, and performance metrics.
- Perform data analysis to derive actionable insights and recommend improvements.
- Track key KPIs such as accuracy, turnaround time, auto-

📌 Sr. Specialist (Chennai)
🏢 Lennox International
📍 Chennai