Department:
Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
About Us

At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.

If you’re passionate about making a difference, love working in a rapid-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.





As a Software Engineer Global supporting the AI Platform Operations Pod with a Cloud Operations focus, you’ll help ensure Southwest’s AI and agentic workloads run reliably in real production environments. This role emphasizes hands‑on cloud operations and reliability—serving as an L1/L2 first responder for AWS‑based AI services while partnering with Sr Engineers to troubleshoot issues, restore service, and implement improvements. You’ll work directly with AWS platforms such as Lambda, EKS, CloudWatch, and IAM, applying automation and scripting to streamline operations, support on‑call rotations, and reduce repeat incidents. Through day‑to‑day exposure to production systems, you’ll strengthen your cloud and operational skills while gaining practical experience supporting AI technologies, including LLMs, vector databases, and agentic frameworks. This role offers a strong foundation for engineers who want to grow into cloud

📌 Software Engineer (India)
🏢 Southwest Airlines
📍 India