Job Title – Technology Manager
Preferred Location - Hyderabad, India
Full time/Part Time - Full Time

Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely recent industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do

Essential Responsibilities
Solution Architecture & Design
· Define and implement scalable, performant ServiceNow solutions that align with business needs.
· Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks.
· Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements.
· Customize and implement SRE practices for platform and associated products/applications

Technical Leadership & Governance




· Provide architectural guidance and technical mentorship to ServiceNow developers and administrators.
· Conduct code reviews, technical audits, and system performance optimizations.
· Establish governance policies for instance management, upgrades, and platform security.

Platform Development & Customization
· Oversee the customization and configuration of ServiceNow applications and modules.
· Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint
· Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs.

Integration & Automation
· Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server.
· Optimize workflows and automation using Integration Hub and Orchestration.
· Ensure seamless data flow between ServiceNow and enterprise applications.

Collaboration & Stakeholder Management
· Work closely with business analysts,

📌 Technology Manager (Hyderabad)
🏢 Carrier
📍 Hyderabad