16 Aug
|
Dayforce
|
India
About the Opportunity
The Services Consultant is responsible for all phases of a new client coming onto Dayforce’s system or an existing client upgrading to a new Dayforce processing product. They work in a project team to provide clients with effective solutions that are aligned to our commitment of reliable, repeatable and quality implementation practices.
What you'll get to do
Ability to translate business process requirements into configuration requirements for the Dayforce Solution purchased with differing levels of complexity.
Will work in conjunction with Project Manager and Project Team in the completion of an implementation.
Promotes teamwork among those working on the implementation, developing a working relationship with internal resources, customers and peers.
Works independently at resolving project issues and escalating when appropriate.
Demonstrates an in-depth understanding of Payroll/ HR workplace as well as an exposure to many sub-functions within it. E.g. Finance, benefits administration, labour relations, training development, and technical environments.
Conducts preliminary interviews with client to review changes, needs and processes to complete the implementation successfully. Process may include formal needs analysis, gap and fit analysis.
Prepares customer for completion of an implementation. Reviews processes with client pertaining to product. Will work with the client to process pre-input reports, run interfaces and time & attendance imports. Provides hands-on training to customers with input of first live payroll. Reviews Service checklist to ensure client understands how to enter payroll items not covered during live inputs.
Tests and documents and custom solutions for customers. Problems are often unprecedented and may require analytical skill and detailed problem determination to provide the appropriate resolution, coordination and implementation of customized front end and/or core end solutions.
Design and execute system integratio
📌 Services Consultant (India)
🏢 Dayforce
📍 India