1. Sales & Revenue Generation
- Target Achievement: Consistently meet or exceed individual and team daily, weekly, or monthly sales quotas.
- Up-selling & Cross-selling: Successfully recommend complementary or premium products to increase the average order value (AOV).
- Promotion Awareness: Effectively communicate ongoing discounts, loyalty programs, and special offers to shoppers. [1, 2, 3]
2. Customer Service & Satisfaction
- Engagement: Greet customers promptly, identify their needs, and guide them through their purchasing journey.
- Issue Resolution: Handle customer inquiries, complaints, and returns professionally to ensure a positive brand experience.
- Relationship Building: Foster customer loyalty by providing personalized product recommendations and follow-ups. [1, 2, 3, 4]
3. Product Knowledge & Merchandising
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📌 Sales Executive (Dehradun)
🏢 BIBA
📍 Dehradun