- Minimum 10 years of experience in AML operations, financial crime compliance, BSA/AML, suspicious activity investigations, transaction monitoring operations or related banking compliance roles.
- Solid understanding of AML investigation lifecycle, alert triage, evidence collection, case review, suspicious activity narratives and escalation processes.
- Ability to define functional requirements, acceptance criteria, test scenarios and operational workflows for technology teams.
- Strong communication skills to translate business process needs into product requirements and explain domain concepts to engineers.
- Experience working with AML case management or transaction monitoring platforms and analyst/reviewer workflows.
- Provide SME input on AML investigation workflows, alert review, suspicious activity assessment, narrative quality, evidence requirements and reviewer approval processes.
- Define functional requirements, business rules, sample scenarios, role personas, operational workflows and acceptance criteria for AML-related product capabilities.




- Support design of AI-assisted investigation summaries, narrative drafting, evidence linkage, reviewer feedback, case disposition and quality review flows.
- Create synthetic business scenarios and test cases for alert patterns, customer activity, transaction behavior, red flags and investigation outcomes.
- Review product designs, workflow screens, dashboards, reports and output formats from an AML operations perspective.
- Partner with QA to validate functional accuracy, edge cases, exception handling and end-to-end user journeys.
- Support demo scripts, training material, user guides and client-facing functional explanations in generic, non-client-specific language.
- Stay aligned with evolving AML operations practices and regulatory expectations relevant to financial institutions.
- Experience with SAR/STR workflows, regulatory report preparation, suspicious activity documentation, QC/QA reviews or compliance

📌 AML Operations Functional SME (Pune Division)
🏢 Infosys
📍 Pune Division