Minimum 5 years of relavent work experience.

5 to 8 years of work experience

Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.

Desired Skills

ITIL , Helpdesk experience , Communication skills , Customer relationship

Business Analysis Planning and Monitoring.

Requirements Analysis and Design Definition.

Project Management experience supporting Enterprise Operations.

Basic Understanding of Windows servers and Azure technologies.

Knowledge of Change Control/RFC processes

Work in culturally diverse environments.

Knowledge of Data Center operations and vendor management.

Experience working within SLA parameters (documentation, coordination).

Proficiency in Microsoft Excel and Power BI.

Strong analytical, and critical thinking skills.

Excellent written and oral communication skills.

Proactiveness and ability to work independently with minimal direction.

Strong grasp of business processes and industry regulations, particularly in Healthcare environments.

Responsibilities

Handle communication, change processes,



documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.

Plan deployment of current solutions with cross-team communication.

Engage in continuous improvement and enhancement planning for Infrastructure services.

Analyze technical and business needs to recommend solutions through team interactions.

Build and maintain positive relationships with clients, vendors, consultants, and end-users.

Stay updated on domain-specific developments and integrate them into enterprise systems.

Ensure proper documentation and accountability in project management and methodologies. Job Description

Support coordination of cross-Enterprise, highly available applications on a global network.

Collaborate with Development Teams for troubleshooting and deployment issue resolution.

Manage multiple tasks effectively with

📌 Senior Systems Analyst (Pune)
🏢 Altera Digital Health
📍 Pune