Director – Technology

Genpact Experience (formerly Rightpoint) is seeking a Director of Delivery and an

engineering leader to drive outcomes across our Core and Native Technology Practices. This

role leads the end-to-end delivery of modern, cloud-native, custom developed and mobile

experiences while accelerating adoption of AI-assisted engineering and agentic operations

across the software lifecycle. You will partner with client executives and cross-functional

Genpact teams to deliver measurable business impact—faster time-to-value, higher quality,

and scalable engineering operating models.

Key Responsibilities

•
Own
end-to-end delivery, P&L;, and customer success across a portfolio of strategic accounts,

driving transformation, operational excellence, and sustainable growth

•
Lead contemporary engineering execution
across web platforms, and native/cross-platform mobile

apps; drive composable and API-first architectures where appropriate.

•
Embed AI-assisted engineering
into day-to-day delivery: define guardrails, workflows, and quality





gates for tools such as GitHub Copilot, Copilot Studio, Claude/LLM copilots, and automated code

review/testing assistants.

•
Operationalize agentic delivery patterns
such as: multi-agent planning, coding, testing,

documentation, and operationalization to improve throughput and reduce defects while maintaining

security and compliance.

•
Establish governance
constructs such as: Steering Committees, weekly status, Risk Assumptions

Issues and Dependencies, release readiness, etc. and drive transparency on risks, dependencies,

and decisions across onshore/offshore teams.

•
Drive customer-centric outcomes
: define success metrics (time-to-value, adoption, performance,

reliability) and connect technical delivery to business value.

•
Partner with sales & solutioning
to scope solutions, contribute to proposals/SOWs, estimate

delivery plans, and identify AI-led accelerators to differentiate the offering.

•
Build and mentor t

📌 Director (Bengaluru)
🏢 Genpact
📍 Bengaluru