Service Advisors/Technicians (Chennai)

Service Advisors/Technicians (Chennai)

16 Aug
|
Gurudev Motors
|
Chennai

16 Aug

Gurudev Motors

Chennai

Company Description
Gurudev Motors, established in 2005, is an authorized dealer for Škoda India and Tata Motors, specializing in the sale and service of passenger cars. The company has expanded steadily across Tamil Nadu with multiple state-of-the-art Sales, Service, and Spares (SSS) facilities in Chennai, Madurai, Trichy, and Vellore. Its largest SSS facility for Škoda India is located in Ambattur, Chennai, reflecting a robust focus on customer convenience and comprehensive aftersales support. Gurudev Motors has received several industry accolades, including Best Warranty Management, Best Sales Satisfaction Index, and Best Dealer awards from Škoda Auto India. The organization is committed to delivering high-quality automotive services and building long-term customer relationships.

Role Description
The Service Advisors/Technicians (Gurudev Skoda) role at Gurudev Motors is a full-time, on-site position based in Chennai. Team members will greet customers, understand vehicle concerns, and document service requests accurately, ensuring transparent communication on repair needs,



timelines, and costs. Service Advisors will coordinate with the workshop team, schedule service appointments, prepare job cards, manage service follow-ups, and support aftersales processes to drive customer satisfaction. Technicians will perform diagnostics, routine maintenance, and repair work according to manufacturer standards, maintain service records, and adhere to safety and quality procedures. All team members will collaborate closely with colleagues, uphold brand guidelines, and contribute to a customer-focused service environment.

Qualifications
- Candidates should possess strong Customer Satisfaction and Customer-focused Service skills to ensure a positive and reliable service experience.
- Candidates should possess solid Customer Service and Communication skills to handle inquiries, explain technical issues clearly, and manage expectations.
- Candidates should possess Aftersales ski

📌 Service Advisors/Technicians (Chennai)
🏢 Gurudev Motors
📍 Chennai

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