Role & responsibilities

Welcome Customers:
- Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer.

Provide Service:
- Known for their helpfulness and knowledge of the facility, front office executives direct people where to go.
- For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage.
- Closely working with all EA’s for visitor management

Answer Phones:
- Front office executives handle incoming calls, providing basic information such as hours of operation or directions.
- They also direct other inquiries to the appropriate staff member.

Help with Security:
- Positioned where people arrive and leave, front office executives act as the “eyes and ears” of the facility.
- They monitor who is coming and going and report anything suspicious.

General Office Upkeep:
- Front office executives may perform routine clerical and administrative tasks,



such as sorting mail, filing, data entry, and package handling.
- Coordinate with vendors for delivery like flower vendor/Stationery vendor
- Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting.

Feedback Surveys
- Sharing feedback survey forms to the host & maintain the data as desired.

Reports
- Maintaining stationery trackers, issuance/Consumption & Requisition.
- Daily event tracker
- Visitor management & tracker
- Recent Hire Orientation setup’s coordination & tracker

Mail Room Operations (Need Base)
- Requisition and inventory of Stationery and Medicines
- Overseeing mail room operations like printing, shredding and courier services
- Responsible for monthly servicing of shredder machines
- Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation s

📌 JLL is Hiring For Front Office Executive in Mumbai (Goregaon)
🏢 Jones Lang Lasalle Property Consultants
📍 Goregaon