16 Aug
|
Swiggy
|
Bengaluru
Mandate 3 – Employees will work fulltime from their base location i.e. Bangalore.
Job Description:
Role Overview -
As a Lead-QOS, you will be responsible for expanding, monetizing, and strengthening the restaurant supply ecosystem across your assigned city or region.
You will drive supply growth, revenue realization (onboarding & listing fees), competitive parity, discount intensity, and early lifecycle performance for newly onboarded partners. This role sits at the intersection of supply expansion, monetization, marketplace competitiveness, and execution excellence, directly impacting customer choice, conversion, revenue, and city-level business growth.
Key Responsibilities:
1. Supply Growth, Competitive Parity & First-Mover Advantage
Identify and close supply gaps versus competition at city and zone levels.
Ensure Swiggy is the first platform of choice for newly opened or high-potential restaurants.
Minimize supply disparity versus competition across priority zones.
Drive faster go-live timelines to ensure restaurants are live on Swiggy before competitors.
Maintain solid availability and coverage across key localities.
Track supply depth metrics and implement corrective actions where parity gaps exist.
Collaborate with city and regional leadership to maintain marketplace competitiveness.
2. High-Priority &Strategic; Onboarding
Identify and onboard high-impact restaurants, including:
Popular local brands
Premium and niche cuisine brands
High-demand, high-visibility outlets
Competitive strongholds
Lead structured onboarding projects for priority categories.
Ensure high-quality catalog setup at launch.
Drive stakeholder alignment for faster closures.
Reactivation & Supply Recovery
Reactivate churned or inactive restaurants in priority areas
Work cross-functionally to remove operational or contractual bottlenecks
Reintroduce reactivated partners with strong relaunch constructs
Drive month-on-month improvements in reactivated supply contribut
📌 Lead- QOS View Jobs (Bengaluru)
🏢 Swiggy
📍 Bengaluru