Analyst Customer Due Diligence, Verification & Monitoring Operations

Location: Thane, India

Position Summary

We are seeking an Analyst – Customer Due Diligence, Verification & Monitoring Operations to support day-to-day execution of international KYC, KYB, bank account verification, and basic transaction monitoring activities.

The role is execution-focused and requires the analyst to follow approved SOPs, complete checks accurately, maintain productivity, and escalate exceptions as per defined procedures.

Key Responsibilities

Customer Due Diligence & Verification Execution
- Execute KYC, KYB, and bank account verification checks as per approved SOPs and process guidelines.
- Review customer and business documents for completeness, accuracy, and alignment with defined requirements.
- Capture required information correctly in internal systems, trackers, or case management tools.
- Identify missing information, documentation gaps, or process exceptions and escalate them as per procedure.

Basic Transaction Monitoring




- Perform basic transaction monitoring reviews based on predefined rules, alerts, checklists, and SOPs.
- Document review outcomes clearly and ensure all required fields are completed accurately.
- Escalate unusual activity, exceptions, or unresolved cases to the team lead or manager in a timely manner.

Operational Discipline & Quality
- Consistently meet assigned productivity, quality, and turnaround time expectations.
- Adapt quickly to SOP updates, process changes, and new execution requirements.
- Maintain accurate records, evidence, and audit trails for completed reviews.
- Support a high-volume operating workplace with attention to detail and minimal rework.

Qualifications
- Bachelor’s degree in Commerce, Business, Finance, Economics, or a related field.
- 1–3 years of relevant experience in KYC, KYB, customer due diligence, bank account verification, transaction monitoring, financial operations, or back-office risk operations.
- Ability to

📌 Analyst Customer Due Diligence, Verification (Thane)
🏢 Fiserv
📍 Thane